F.A.Q

1. About Unique.I

What is Unique.I?
Are the items second-hand or new?
Where is Unique.I based?

2. Product Information

Are the photos of the actual item I will receive?
Do you wash or clean the items before selling?
Do items come in different sizes?

3. Ordering

Can I reserve an item?
What happens if two people try to buy the same item?

4. Payments

What payment methods do you accept?
Is my payment information secure?

5. Shipping & Delivery

Where do you ship?
How much does shipping cost?
How long does delivery take?
Do you offer local pick-up?

6. Returns & Refunds

Can I return an item?
Are returns free?
How do I request a return?
When will I receive my refund?

7. Account & Orders

Do I need an account to shop?
How do I track my order?

8. Discount Codes & Promotions

How do I use a discount code?
Do promotions apply to all items?

9. Contact & Support

How do I contact customer support?
Can I suggest styles or brands you should stock?

Still have questions?
Contact us at: support@uniquei.ie